MGN565 A Student’s Guide to Using the 7S Model for Organisational Change

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Change goal or vision

The current state assessment of Toyota Australia and the forecasted future trends draw the immediate attention of Toyota Australia to shift the vision, goal planning and operations towards the development of driverless autonomous vehicles. This is high time for Toyota Australia to either ace the automotive industry in Australia and become a highly competitive and customer-preferred company in the future by fulfilling increasing customer demands for autonomous vehicles, or struggle to secure a competitive position in the Australian automotive market in the upcoming years.

Optional interventions

For overall strategy: Toyota Australia should design a strategic plan specialised for the development of autonomous vehicles. For this, the organisation should develop a roadmap, containing all the necessary steps, resources and timelines required to achieve the desired state. Strategic planning to develop autonomous vehicles is an important intervention, as it will help eliminate operational risks and protect the company from loss as well (Messaoud, 2022). The strategic planning will include all the parameters and aspects considered and planned which will provide a particular direction to the organisation.

For overall structure: Toyota Australia can use the agile methodology as a structure, with an intention of developing autonomous vehicles, as agile methodology helps in frequent testing of the product and is always flexible and adaptable to the rapidly changing business/consumer requirements before deployment (Revutska, 2022). FOR THIS, Toyota Australia should form a cross-functional team containing experts from every department and work towards the development of autonomous vehicles through the agile framework.

For overall systems: Toyota Australia should optimise the systemic processes and should utilise the organisational captured and uncaptured value (assets and resources) that are required to achieve the redefined vision/goal. For this, the organisation can make the research and development department responsible for listing the necessary procedures, resources and processes required for the formation of autonomous vehicles. Moreover, the existing captured value (tangible asset) such as the EV batteries can also be utilised in the formation of autonomous vehicles.

For overall style: The organisation should follow and practice transformational leadership, as it helps in effective management and implementation of organisational change (Zawawi & Putrawan, 2019). For this, Toyota Australia should bring a culture fostering innovation, visionary thinking, and a collaborative approach to generate ideas and motivate and train employees according to the redefined mission and vision as transformational leaders inspire the members and encourage them for innovation and creativity (Chan et al., 2019).

For overall staff: Toyota Australia staff has vast experience in forming hybrid cars, but they lack expertise in forming autonomous vehicles. Therefore, the HRM of Toyota Australia should look forward to hiring and onboarding more autonomous vehicle experts, as the redefined goals require expertise in this area. For this, the organisation can design effective job descriptions to attract top talent (Gadgil et al., 2024).

For overall skills: Toyota Australia should invest in training and development programs as it helps in improving employee efficiency and performance (Hasan & Chowdhury, 2023). The organisation should provide autonomous vehicle-related knowledge to the existing staff in the form of workshops, training sessions etc.

Selection of one intervention and justification of this choice – about 200 words

The intervention that has been chosen is to provide training and development to employees. This is important for the organisation, as it will increase employee efficiency and will help the existing staff learn the skills and knowledge (Hasan & Chowdhury, 2023), which is required to implement and execute the redefined goal of developing autonomous cars. This intervention is a cost-effective approach but is effective in terms of output. As a result, Toyota Australia staff will be highly skilled and will be able to contribute effectively towards the development of autonomous vehicles using their expert knowledge, skills, creativity and ideas. Not only this but providing training and development to the employees will also make them feel confident and as a result of this, the employees will not resist the change and will accept the change positively (Mızrak & Caylan, 2023). This will help the organisation achieve the defined goals easily, without the resistance of employees.

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