Refund and Returns Policy
At Essay River, our aim is to provide the highest quality services to our customers. If you're not satisfied with our service, we offer a transparent and fair refunds policy.
Refund Eligibility
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Quality Issues: You may be eligible for a refund if you believe that the service provided does not meet the quality standards or the requirements you initially provided.
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Cancellation: If you cancel your order before work has begun on your project, you may be eligible for a full refund. If work has started, the refund will be adjusted based on the extent of the work completed.
How to Request a Refund
To request a refund, please follow these steps:
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Contact our customer support team at contact@essayriver.com within [number of days] days of receiving the service.
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Provide details about the issue, your order number, and any supporting evidence.
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Our customer support team will review your request and respond within 7 days.
Refund Process
Once your request is approved, we will process the refund within 15 business days.
Please note:
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Refunds will be issued through the same payment method used for the original purchase.
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We reserve the right to withhold or refuse refunds in cases of abuse or fraud.
Updates to This Refunds Policy
We may update this Refunds Policy from time to time to reflect changes in our practices and legal requirements. Any significant updates will be posted on this page.
Contact Us
If you have any questions or concerns about our Refunds Policy, please contact us at contact@essayriver.com.
By using our services, you agree to the terms and conditions outlined in this Refunds Policy.
Thank you for choosing Essay River.